Hilary J. Oliver

Hilary J. OliverHilary's passion is to support businesses and their leaders to improve their profitability through productivity gains, improved customer service and satisfaction. Skills developed often include leadership effectiveness, focus, communications, planning and creativity.
 
Her diverse career has encompassed Sales, Technical Support, Customer Service, Operations and Human Resources Management in successively more responsible and challenging roles. Following 11 years with IBM (including six successful years in sales management), Hilary has added over a decade of experience in the services environment.

 

Her leadership roles have included:

  • Operations Director for Business Continuity, PLC
  • UK Human Resources Director for a pan-European IT services company
  • Principal of a management development training organization.

 
Today Hilary delivers essential mentoring, coaching and skills development through:

  • executive and business coaching,
  • organizational change programs
  • communications skill development
  • personal and team effectiveness
  • strategic HR implementation

 
Hilary is committed to her own personal and professional development. Recent qualifications and professional designations include:

  • Professional Certified Coach (PCC) ICF
  • Postgraduate Diploma in Strategic Training and Development (Univ. of Surrey)
  • Diploma in Business Performance Coaching (Newcastle College)
  • Master Facilitator Licensing Program for The Coaching Clinic®
  • Graduate Corporate Coach U's Coach Training Program

 
Hilary's clients range from small and medium sized businesses to major organizations in the services sector including IBM and the UK National Health Service.